Cancallation right

Cancallation right

Within 14 days, you have the right to cancel this contract without any reason.

The cancellation term is 14 days, counting from the day, you , or a third person named by you, who is not the carrier, took the goods in posession.

To carry out your cancellation right, you must inform us (Hutcapy UG, Soesterstrasse 43, 20099 hamburg, about your decision of cancellation, by unequivocal statement ( for exampel letter, fax, email).

You can use this sample cancallation formular. You can fill out and transmit the cancallation formular or any other unambiguously explanation here on our website.

If you do so, we can confirm you immediately about the entrance of your cancallation.

For the protection oft he cancellation term , it`s sufficient, that you inform us about carrying out the cancellation right  within the cancellation term.

Consequences of cancellation

If you cancel the contract, we will refund you the amount of the product, which you have paid for, including the shipping and handling charges within 14 days after your cancellation has reached us. We only refund the cheapest standard shipping charges offered by us, in case you have chosen a different kind of shipping, such as fast delivery,

For these payments, we use the same kind of payment, which you have use for your original payment.

We will deny the repayment until we get back the goods you have ordered.

You have to send back the goods immediately, the latest within 14 days. from that day on, after you informed us about your cancellation of your contract.

The term is granted, if you send the goods before the expiry of the term by 14 days.

You have to pay for the cost of sending back the goods.

If the goods are damaged, or not usable anymore and the damage is caused by you, we will not refund the payments.